Privacy Policy
We respect your privacy and are committed to safeguarding your personal data. This document explains what we collect, how we use it, and what rights you have.
01 Who We Are
Destiago (“we”, “us”, “our”) provides study-abroad and visa consulting services via https://destiago.in (the “Site”).
Contact: info@destiago.in · +91 98183 41426
02 Data We Collect
- Data you provide: name, email, phone, preferences, academic/employment history, documents for counselling/visa, and messages.
- Automatic data: IP, device/browser info, pages viewed, session metadata, cookies or similar technologies.
- From third parties: only with your consent or as permitted by law (e.g., verification or payment partners).
Sensitive documents (e.g., transcripts, finances) are processed solely to deliver your request and retained only as necessary.
03 How We Use Data
- Deliver counselling, shortlisting, document prep, and visa services.
- Respond to enquiries, schedule consultations, and provide status updates.
- Improve our Site/services (analytics, debugging, fraud prevention).
- Send service communications and, where permitted, relevant updates (opt out anytime).
- Comply with legal obligations and enforce agreements.
04 Lawful Bases
- Consent (e.g., newsletter, optional cookies).
- Contract (to provide requested services).
- Legitimate interests (security, improvement).
- Legal obligation (records and compliance).
07 International Transfers
Where data is transferred across borders, we apply appropriate safeguards (e.g., standard contractual clauses) and limit access to what’s necessary.
08 Data Retention
We retain data only as long as needed for the purposes above and to comply with legal obligations. If you request deletion, we’ll act unless retention is legally required.
09 Your Rights
- Access, correct, update, or delete your data.
- Object to or restrict certain processing.
- Data portability (receive a copy in a usable format).
- Withdraw consent where processing relies on consent.
- Complain to your data protection authority.
To exercise rights, email info@destiago.in. We may verify identity before action.
10 Children’s Privacy
Our services are intended for individuals 16+ (or your region’s age of consent). If a minor provided data without proper consent, contact us for deletion.
11 Security
We use administrative, technical, and physical safeguards to protect personal data. No method is 100% secure—please use strong credentials and our recommended secure channels for document sharing.
12 Changes to This Policy
We may update this policy for operational, legal, or regulatory reasons. We’ll revise the “Last updated” date and may provide additional notice as appropriate.
13 Contact & Grievance
Contact: info@destiago.in · +91 98183 41426
Grievance Officer (India): Write to info@destiago.in for any questions or concerns about this policy or our data practices.